Terms & Conditions online shop lajbi.com
General terms of website www.lajbi.com are prepared in accordance with the Consumer Protection Act (ZVPot-OCT2), on the basis recommended for CCIS and international codes for e-commerce.
The website is operated by www.lajbi.com Lajbi Ltd., trade and services (hereinafter referred to as "provider").
General terms of business operation of trade www.lajbi.com, user rights and business relationship between suppliers and customers.
Availability of information
Service is committed to always provide the customer the following information:
Company identity (name and place of business, registration number),
contact information, allowing the user quick and effective communication (e-mail, phone)
essential characteristics of goods or services (including after-sales services and guarantees)
availability of products (each product or service that is displayed on the site should be available within a reasonable time),
terms of delivery of products or performance of services (mode, location and time of delivery)
method of payment and delivery
time the tender,
explained the appeal process, including details of the contact person or department for customer contact.
Methods of payment
Seller accepts the following payment methods:
Cash at the reception by express mail (by mail)
To transfer to an account provider - Lajb d.o.o. after the offer / invoice.
Payment by credit card (it has not yet)
Price applies to all website visitors www.lajbi.com and taking cash payments or payment of Invoice.
All prices include VAT, unless expressly provided otherwise.
Prices are valid at the time of contract award and have a pre-determined force.
Prices are valid in the case of payment by the above methods of payment, under the above conditions.
Despite enormous efforts to ensure the most up to date and accurate information, it may happen that the information on the price wrong. In this case, or in the event that the price of the item changes during the processing of orders, the service allows customers to withdraw from the purchase, but will also offer customer service solutions, which will go to mutual satisfaction.
Purchase agreement between the provider and the customer has entered into a time when customer service and confirmed an order by email or by phone. From that moment, all prices and other terms are fixed and apply to the provider and the customer.
The right to withdraw from the purchase, return of goods
The consumer has the right within 15 days of receipt of goods notified to us (the contact e-mail firstname.lastname@example.org) to cancel the contract, without having to state a reason for its decision. The only cost to the consumer in connection with the cancellation of the contract, the cost of returning the goods. Goods must be returned within 30 days of the filed notice of withdrawal from the contract (purchase).
Received goods must be returned undamaged and in the same amount, unless the goods are destroyed, corrupted, lost, or their quantity decreased, without the fault of the consumer. Received goods must be returned undamaged and in the same amount, unless the goods are destroyed, corrupted, lost, or their quantity decreased, without the fault of the consumer.
Refund payments will be made as soon as possible but no later than 30 days from receipt of the withdrawal. We perform a refund on a current account customer.
Return of goods received within the company to withdraw from the contract is considered to be the message of withdrawal.
Products are warranted, if so indicated on the warranty card or invoice. This warranty is valid by following the instructions on the warranty, and upon presentation. Warranty Periods are listed on warranties or on the invoice. Buyer may contact the provider who will provide this information.
Provider of the goods or services within an agreed period.
The contract partner for the delivery, the Post of Slovenia dd, but the seller retains the right to choose another delivery service, if this contract can be met more effectively or more cheaply.
Protection of personal data
The company Lajbi d.o.o., which manages the online store (http://lajbi.com/), advocates for the correct use of personal data in its operations. In accordance with the Personal Data Protection Act, the company is committed to protecting the personal data of online shop users.
Company Lajbi d.o.o. for the needs of the online store business collects the following user data:
Name and surname,
Address and place of residence,
Address for sending ordered goods,
Password in encrypted form,
Other information that the user enters when registering in the online store.
We are responsible for the accuracy of the information entered by the user when registering in the online store.
For security purposes, IP addresses of users who access and use the online store are also selected.
Absolution of responsibility
Provider shall use its best efforts to ensure currency and accuracy of information published on its pages. Nevertheless, the nature of items, delivery time or price change so rapidly that the provider fails to correct the information on websites. In this case, will the buyer is informed of changes and enable him to cancel the contract or ordered a replacement item.
Although the provider tries to provide accurate pictures of products, all photographs taken as symbolic. Photos do not provide the properties of the article.
The seller reserves right to change the operating conditions at any time and in any manner for any reason and without warning.
Complaints and disputes
Provider respects the existing consumer protection laws. Provider, after all the effort trying to fulfill its duty to establish an effective system for dealing with complaints and determine the person you are, in case of problems, the customer can connect the phone or by e-mail. The appeal shall be submitted via e-mail address to email@example.com. Complaint procedure is confidential.
The provider is aware that the essential characteristic of consumer dispute, as far as solving the case, the mismatch between the economic value of the claim and costs incurred in resolving the dispute. This is also a major obstacle to the consumer does not initiate proceedings before the court. Therefore, the provider seeks their best to resolve any disputes amicably.